CONTACT US
F.A.Qs
Frequently Asked Questions
EMAIL US
Just a message away
PAYMENT
Mobile, Bank, Electronic
F.A.Qs
We’ve compiled detailed responses to address your concerns here
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- Survey Wallet is an online platform that allows users to participate in paid surveys on various topics. Users share their opinions and preferences, and in return, they earn cash, shopping vouchers or airtime.
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- Signing up is easy! Simply visit our website and click on the “Sign Up” or “Register” button. Fill in the required information, and you’ll be directed to available surveys.
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- After signing in, you’ll find a list of available surveys on your dashboard. Choose a survey that interests you, complete it, and earn.
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- Survey Wallet offers a variety of surveys on topics, including activities, interests, opinions, and more. We tailor surveys to match your profile and interests.
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- You earn rewards by completing surveys and also when you invite users to Survey Wallet. The more surveys you participate in, the more earnings you accumulate and for each user who you invite and holds an active account you earn a commission of between KSh50.00 – KSh340.00.
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- Survey Wallet offers a range of rewards, including cash payments, shopping vouchers, airtime and other exciting options. The specific rewards available may vary.
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- Rewards are typically credited to your account immediately or within a specified timeframe after completing a survey. You can redeem your rewards according to the payment options available such as M-Pesa, PayPal, Vouchers, Airtime, Discounts et cetera.
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- Log in to your account, go to your profile settings, and update the necessary information. Keeping your profile current helps us match you with relevant surveys.
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- Ensure your profile information is accurate and up-to-date. Survey invitations are based on your profile, so the more details you provide, the more relevant surveys you’ll receive.
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- Yes, Survey Wallet is mobile-friendly. You can participate in surveys using your smartphone or tablet.
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- Survey frequency may vary, but we aim to provide regular opportunities based on your profile, account type and number of people you have invited to Survey Wallet. Make sure to keep an eye on your email and dashboard for new survey invitations.
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- If you encounter technical difficulties, please reach out to our support team through the contact page. Describe the issue, and we’ll assist you in resolving it.
CONTACT DETAILS
Our dedicated support team is here to ensure you have a seamless and enjoyable journey on our platform
Email:
Or you could drop us a line
PAYMENT METHODS
At Survey Wallet, we understand the importance of choice when it comes to enjoying the rewards you’ve earned. Our array of payment methods provides you with the freedom to conveniently receive and use your survey incentives & affiliate commissions on your own terms
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- Prefer the simplicity of cash? We’ve got you covered. Choose cash payments and enjoy the freedom to use your rewards however you like.
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- Elevate your experience by redeeming your quick earnings for airtime. We provide Airtel, Safaricom and Telkom options.
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- Select from a variety of popular gift cards from leading retailers. Whether you’re a tech enthusiast, a fashionista, or a foodie, our extensive selection caters to every taste.
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- Unlock exclusive discounts on a range of products and services. Stretch your earnings even further with special offers curated just for our valued participants.